Privacy Policy

Last updated: September 2026

Skool Essentials (“we”, “our” or “us”) respects your privacy and is committed to protecting the personal data entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit our website, contact us, request a proposal, explore a partnership or work with us on a merchandise programme, project or collaboration.

This policy applies primarily to representatives of schools, educational institutions, alumni associations, parent groups, student organisations, corporate clients, suppliers, service providers and other business partners.

1. Personal Data We Collect

Depending on how you interact with us, we may collect:

Business and contact information

Name
Job title, department or role
Organisation or school name
Business email address
Business telephone number
Business or delivery address

Enquiry and project information

Information submitted through our contact forms
Enquiry details and correspondence
Meeting notes and project requirements
Quotations, proposals and contracts
Product specifications and order details
Design files, logos, photographs, names or other materials provided for a project
Feedback, survey responses and partnership preferences

Transaction and operational information

Billing and invoicing details
Payment and transaction records
Delivery and fulfilment information
Authorised contact persons
Order, production and delivery history

Payment information may be processed securely by third-party payment providers. We may not directly store complete payment card details.

Website and technical information

When you use our website, we may automatically collect certain technical information, including:

IP address
Browser and device type
Operating system
Pages visited
Referring website
Cookie identifiers
Website usage and interaction data

2. Information Provided on Behalf of Others

During a project, a partner may provide personal data relating to other individuals, such as staff members, committee members, recipients, parents, students or alumni.

By providing such information to us, the partner confirms that it is authorised to do so and has provided any necessary notices or obtained any required consent.

Partners should only provide personal data that is reasonably necessary for the relevant project, order, delivery or programme.

Where we process personal data solely on behalf of a partner, we will process that information according to the partner’s instructions, our contractual obligations and applicable law.

3. How We Use Personal Data

We may use personal data to:

Respond to enquiries and arrange discussions
Understand partnership and project requirements
Prepare quotations, proposals and presentations
Design, source, manufacture and customise merchandise
Manage samples, approvals and production
Set up and administer school merchandise programmes or online ordering arrangements
Process orders, payments, invoices and account records
Coordinate packing, fulfilment and delivery
Communicate project, production and delivery updates
Provide after-sales support and resolve issues
Manage our relationships with partners, suppliers and service providers
Conduct internal administration, reporting and business planning
Improve our website, services and partnership experience
Protect our website, systems and business against misuse, fraud and security threats
Comply with legal, regulatory, accounting and contractual requirements
Send relevant business updates or marketing communications where permitted

We will only collect, use or disclose personal data for purposes that are reasonable and appropriate in the circumstances.

4. Business Contact Information

Information provided in a person’s professional or business capacity—such as a name, job title, business telephone number, business address or business email address—may be treated as business contact information under Singapore law.

Although certain provisions of the Personal Data Protection Act 2012 (“PDPA”) may not apply to business contact information, we will continue to handle such information responsibly and use it for legitimate business and partnership purposes.

5. Disclosure of Personal Data

We may disclose relevant personal data to trusted parties involved in delivering our services, including:

Manufacturers and production partners
Designers and product development partners
Printing, embroidery and customisation providers
Warehousing and fulfilment providers
Courier and delivery companies
Payment processors and financial institutions
Website, cloud-storage and IT service providers
Professional advisers, auditors and insurers
Government authorities or regulators where required by law

We only disclose information that is reasonably necessary for the relevant service or purpose.

We do not sell or trade personal data.

6. Overseas Processing and Transfers

Some of our manufacturers, service providers or technology providers may be located outside Singapore.

Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that it receives a standard of protection comparable to that required under the PDPA. These measures may include contractual safeguards, access restrictions and appropriate security arrangements.

7. Data Protection and Security

We use reasonable administrative, physical and technical safeguards to protect personal data against:

Unauthorised access
Improper collection, use or disclosure
Accidental loss or alteration
Misuse
Unauthorised copying or disposal
Similar risks

Access to personal data is limited to persons who reasonably require it for their work or for the delivery of the relevant project.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal data only for as long as it is reasonably required to:

Fulfil the purposes for which it was collected
Maintain project, transaction and warranty records
Support ongoing partner relationships
Meet legal, regulatory, tax, accounting or contractual obligations
Establish, exercise or defend legal claims

When personal data is no longer required for business or legal purposes, we will take reasonable steps to delete, anonymise or securely dispose of it.

9. Marketing Communications

We may send relevant news, service updates, product information or partnership opportunities to business contacts where permitted by law.

Where consent is required, we will obtain it before sending such communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us. You may still receive non-marketing communications relating to an active enquiry, project, account or transaction.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Enable website functionality
Remember preferences
Understand how visitors use our website
Analyse website traffic and performance
Improve our content and services
Maintain website security

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

11. Access and Correction

Subject to the PDPA and any applicable exceptions, you may request:

Access to personal data we hold about you
Information about how your personal data has been used or disclosed
Correction of inaccurate or incomplete personal data

We may need to verify your identity before processing a request. Where permitted, we may charge a reasonable fee for an access request and will inform you of the fee in advance.

12. Withdrawal of Consent

Where we rely on your consent to collect, use or disclose personal data, you may withdraw that consent by contacting us.

Please note that withdrawing consent may affect our ability to provide certain services, continue a project or fulfil contractual requirements. We will explain the likely consequences before completing your request.

Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.

13. Accuracy of Information

We rely on our partners and business contacts to provide accurate and up-to-date information.

Please notify us if your contact details, authorised representatives, delivery information or other relevant personal data changes.

14. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy, security or content practices of those websites. We encourage you to review their privacy policies before providing personal data.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

16. Contact Us

For questions about this Privacy Policy or requests concerning personal data, please contact:

Data Protection Contact
Skool Essentials
Email: hello@skoolessentials.com

Please include “Privacy Request” in your email subject line so that we can assist you promptly.